Last updated: April 12, 2026
These Terms and Conditions (“Terms”) define the rules governing your access to and use of https://countrymilemoving.com (the “Website”) and the moving and related services (the “Services”) offered by Country Mile Moving (“Company,” “we,” “us,” or “our”). By visiting the Website or engaging our Services, you agree to be bound by these Terms in full.
1. Use of the Website
To access the Website or schedule our Services, you must be at least 18 years of age and legally capable of entering into an enforceable agreement.
You agree to submit accurate, current, and complete information when requesting quotes, scheduling Services, or filling out any form on the Website. You bear full responsibility for keeping any account credentials or contact information associated with your use of the Website confidential, as well as for all activity conducted under your identity.
We reserve the right to restrict Website access, decline a service request, or cancel an existing booking at our discretion if we have reason to believe these Terms have been breached or the Website and Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates issued by Country Mile Moving are calculated based on the details you provide, which may include the volume and nature of items to be moved, access conditions at both the origin and destination, the total distance involved, and any special requirements you communicate to us.
Quotes and estimates are preliminary and may be revised if actual move conditions differ materially from the information originally submitted. Final charges will reflect the Services as actually delivered.
Certain bookings may require a deposit or pre-authorized payment before the move date. Specific payment terms, cancellation policies, and booking requirements will be outlined in your booking confirmation or a separate written agreement. It is your responsibility to review all booking details carefully and to notify us promptly of any inaccuracies or changes.
3. Customer Responsibilities
When you schedule our Services, you agree to:
Have all items properly packed and ready for loading before the crew arrives, unless packing was explicitly included as part of your booked Services.
Provide clear, safe, and unobstructed access to both the pickup and delivery locations, including elevators, stairwells, entry points, and truck parking areas, and obtain any required building approvals or permits in advance.
Notify us ahead of time about any fragile, high-value, oversized, or specialty items that require extra equipment, special handling techniques, or additional crew attention.
Abide by all laws, regulations, and building rules that apply to your move and the locations involved.
Confirm that you are the rightful owner of all items being transported or that you hold valid authorization from the owner to arrange for their relocation.
4. Excluded and Prohibited Items
We reserve the right to decline transport of certain items, which may include but are not limited to:
Hazardous, flammable, explosive, or otherwise dangerous substances or materials.
Controlled substances or any items that are prohibited under applicable law.
Perishable items, live animals, or plants, unless we have given explicit written consent to transport them prior to your scheduled move date.
Should prohibited items be included in your shipment without our prior written approval, you will bear sole responsibility for any resulting losses, damages, regulatory fines, penalties, or legal consequences that follow.
5. Payment Terms
Your payment obligations will be detailed in your estimate or booking confirmation. Unless a separate written arrangement is in place, a deposit is generally collected before the scheduled move date, with the remaining balance due once the Services have been completed.
Additional charges may apply for circumstances or services not covered in the original estimate, including but not limited to extra labor, extended carry distances, multiple staircase climbs, added stops, waiting time, or significant changes to the inventory or move scope.
Failure to submit payment by the due date may result in late fees and, where legally permitted, we may retain possession of your goods until the full outstanding balance has been settled.
6. Cancellations and Rescheduling
All cancellation and rescheduling requests are subject to the notice requirements and applicable fees outlined in your estimate, booking confirmation, or our current cancellation policy at the time of booking.
If you cancel or reschedule without adequate advance notice, your deposit may be partially or fully forfeited, and you may also be responsible for any costs we incurred in preparation for your move.
In certain situations outside our control — such as severe weather, hazardous road conditions, or unforeseen equipment failures — we may need to delay or reschedule a confirmed move. We will inform you as promptly as possible under the circumstances and collaborate with you to identify a workable alternative.
7. Liability for Loss or Damage
Our responsibility for any loss of or damage to your belongings is limited to what is permitted under applicable law and is subject to the specific liability terms set out in your estimate, bill of lading, or other moving documentation provided at the time of your move.
You are required to inspect all items at the point of delivery and document any visible damage on the delivery paperwork before signing. Damage that is not apparent at the time of delivery must be reported to us in writing within the timeframe specified in your moving documents.
The level of compensation available will depend on the valuation or protection option you selected at booking. Upgraded coverage may be available for an additional fee. We are not responsible for damage caused by circumstances outside our control, including natural disasters, extreme weather conditions, or pre-existing defects in the items transported.
8. Limitation of Liability
To the fullest extent permitted under applicable law:
We bear no liability for indirect, incidental, special, consequential, or punitive damages of any kind, including lost revenue, business disruption, data loss, or reputational harm.
Our aggregate liability arising from or connected to these Terms or any individual Service will not exceed the total amount you paid to Country Mile Moving for the specific move or Service from which the claim originates.
Nothing contained in these Terms is intended to exclude or restrict any liability that cannot lawfully be excluded or limited under applicable law.
9. Intellectual Property
All content and materials published on https://countrymilemoving.com — including written content, graphics, logos, images, design elements, and software — are owned by Country Mile Moving or its licensors and are protected under applicable intellectual property laws. Reproducing, copying, modifying, distributing, republishing, or creating derivative works from any portion of the Website without our prior written authorization is strictly prohibited.
10. Privacy
Your use of the Website and Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using https://countrymilemoving.com, you confirm that you have read and understood our Privacy Policy and that you agree to its terms.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without reference to conflict of laws provisions.
In the event of a dispute arising from or related to these Terms or our Services, both parties agree to first make a good-faith effort to resolve the matter directly by contacting us at [email protected] or . If an informal resolution is not reached, the dispute must be brought exclusively before the state or federal courts serving Broward County, Florida, and you consent to personal jurisdiction and venue in those courts.
12. Changes to These Terms
We may update these Terms periodically to reflect changes in our operations, applicable laws, or business practices. Any revised version will be published on https://countrymilemoving.com with an updated “Last updated” date. Continued use of the Website or Services after revised Terms take effect will be considered acceptance of those changes.
13. Contact Information
For any questions or concerns regarding these Terms, please reach out to us through any of the following channels:
Through the contact form available on https://countrymilemoving.com
By email: [email protected]